Delivery information

We endeavour to deliver all orders placed on dyson.ae within two working days. However, there may be some delays during the busy Black Friday season. For updates on your delivery, contact us on 80058626 or support.uae@dyson.com.

Currently, we only deliver within the United Arab Emirates. If you are ordering from another country in the region, please use your Aramex Shop & Ship details at Checkout. We can deliver to Aramex’s warehouse in the UAE. The shipment cost from Aramex's warehouse to your specified address outside of the UAE is borne by you and depends on Aramex fee.

When we accept your order, we aim to deliver your product(s) within the timescales outlined below. When buying online, you can request products to be delivered to an address of your choice.

Some offers and promotions may have different delivery timescales, which will be outlined in the terms and conditions for each promotion. If you have any questions regarding your order, email support.uae@dyson.com.

Products will sometimes arrive separately, but you won't incur any additional delivery charges. We'll confirm by email once your order has been dispatched.

We reserve the right not to deliver an order if we believe the address is not secure (e.g. a communal postal address or PO Box) or is in a remote location which is not serviced by our logistics provider. If this impacts your order, we'll notify you as soon as possible.

Delivery timescales and charges

All orders are delivered free of charge, unless stated otherwise.

Saturday to Thursday

Saturday to Thursday

2 days

Friday & Public Holidays

2-3 days

 

Upon submission of your order, we will reach out to you through an SMS or a Call and if we are unable to reach you, this will affect the delivery timelines.

Exceptions to typical delivery timescales

We are unable to guarantee our usual 2-3 day delivery timescales to some areas listed below. For these areas, we have scheduled deliveries either once or twice per week and your order will be dispatched on that day. Please refer to the below table for more information about your area.

Abu Dhabi remote areas

Service day

Madinat Zayed - Gharbia - Beda zayed

Wednesday

Salam City Workers Area

Sunday

Hamim

Sunday

Bu hasa

Wednesday

Tarif

Thursday

Al Mirfa

Thursday

Ruwais

Tuesday

Ghayathi

Monday

Jebel Dhanna

Tuesday

Baraqa

Saturday

Liwa,Mezaira'a,Khannur, Kayyam,Umm hosn

Sunday

Bu Ghar

No such area

Al Dabiya , Al Marfa

Thursday

Qareen Al Aish

No such area

Arada, Al Hilew, mukhayriz, Al birer

No such area

Gheweifat Remote

Saturday

Sila

Saturday

Bainuna

Monday

Qasar Al Sarab

Sunday

BIDA AL Mutawa

Monday

Sri Baniyas

Tuesday

Saih Sheib - Al Fayah Truck Rd

Thursday

al faya area near to military academy

Thursday

al khatim south

Thursday

Khalifa Port

Thursday

Ghantooot

Thursday

Ajban

Thursday

Habshan

Wednesday

Dubai remote areas

Service day

Hatta

Every Thursday

Madham

Every Thursday

Masfooth

Every Thursday

Fili

Every Thursday

Munai

Every Thursday

Lahabab

Every Thursday

Nazwa

Every Thursday

Al Khor

Every Thursday

Al Wiyath

Every Thursday

Muzairah

Every Thursday

Shawkha

Every Thursday

Wadi Al Helou

Every Thursday

Ras Al Khaimah

Service Day

Hamrania

Sunday / Wednesday

Khat

Sunday / Wednesday

Shabiya Arabaeen /Shabiya Talateen

Sunday / Wednesday

Fahlain

Sunday / Wednesday

Camel Race Area

Sunday / Wednesday

 

Fujairah

Service Day

Wadi Sedaar

Sunday / Wednesday

Siji

Sunday / Wednesday

Kadra

Sunday / Wednesday

Shoqa

Sunday / Wednesday

Areas and zone with no delivery coverage

Habshan (Military area )

Western Region

Al taff, Bid Khabbab

Western Region

Etihad rail, Umm Al Ashtan

Western Region

Moreeb Hills, Zarrarah

Western Region

Delma Islad

Western Region

Ashoosh Ghantoot truck Road

Western Region

Saif Zone

Sharjah

Zirkūh Island

Abu Dhabi

Das Island

Abu Dhabi

Bu Ghar

Remote

Qareen Al Aish

Remote

Arada, Al Hilew, Mukhayriz, Al Birer

Remote

 

Talking to us is easy.

You can call us
80058626
Email us